We ship worldwide!
HOW MUCH IS SHIPPING?
We offer a flat rate of $16 for shipping to anywhere in world.
WHEN WILL MY ORDER ARRIVE?
For most orders, we use DHL Worldwide Shipping.
Orders typically arrive in 2–6 business days from date of purchase confirmation. (Time in transit excludes clearance at destination, if any).
PLEASE NOTE :
• It takes 1–2 working days to prepare and pack your order before it can ship.
• There can be occasional customs or courier delays, which are outside of Alicia Swim’s control. These can affect the delivery time frame. Please refer to your tracking number and contact the shipping company to find out if your delivery is being held in customs.
• Orders cannot be cancelled once they have been confirmed by email.
• We CANNOT send to PO BOX addresses.
• If a package is undeliverable, the customer is responsible for any return and original shipping charges. Alicia Swim is not responsible for tracking or replacing any orders marked as delivered, nor cases in which delivery attempts were made without success.
• Certain out-of-range countries and areas might take longer to arrive.
• You will receive an email once your order is confirmed.
• Another email with a tracking number will be sent to you once your order has been dispatched.
To track your order all the way to your doorstep, please follow the link and enter your tracking number: https://www.aramex.com/track/shipments
CUSTOMS & DUTIES
Alicia Swim takes all necessary and standard steps to facilitate customers being exempt from custom and duties taxes; however, we cannot guarantee this. Please email firstname.lastname@example.org if you require us to provide specific details with your order and commercial invoice.
Duties, taxes and other compulsory payments received shall all be paid in full by the customer.
ALICIA SWIM WILL NOT BE HELD RESPONSIBLE FOR CUSTOM/DUTIES TAXES ENFORCED BY YOUR RESIDING COUNTRY.
Please familiarize yourself with your country’s regulations, as payment of these duties may be necessary to release your order.